Detailed job description
This position offers you the chance to be involved in the management of State resources through the delivery of excellent customer service and providing support and assistance to the team on operational and procedural matters.
... The position available is an A04 Application Processing Officer on an initial contract until 30 June 2024 with potential for extension, paying $54.34 per hour plus super.
Your new position
- Provide collaborative leadership and supervision for the processing of submissions received from entitlement holders
- Prioritise and coordinate workflow processes, managing multiple and conflicting deadlines to achieve performance targets in accordance with departmental priorities and objectives.
- Undertake assessments and make recommendations on submissions in line with legislative requirements
- Provide written and verbal advice to internal and external customers on matters relating to submissions
- Provide project support to the Projects team including recommending business improvements and undertake other emergent projects as requested
- Streamline business processes and implement business improvements through revised policies/work procedures.
- Ability and skills to operate a variety of software packages to ensure quality customer service is delivered and maintained.
Your Skills and Experience
To be considered for this role you would have skills & experience in the following to be successful:
- Experience in a similar position is essential
- Experience in Government highly desirable
- Fast learner
- Tech Savy
- Demonstrated experience providing customer service
How to apply
If you think that this is a role that you might be perfect for, please apply now!
Please note only short listed candidates will be contacted at this point. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.