timesheets & payroll
You will get paid weekly. All timesheets should be 100% completed and submitted to us no later than 7pm Sundays. Incomplete timesheets will not be paid on time.
Your timesheet will be processed and your pay available in your bank account the following Wednesday if you're in New Zealand and Thursday if in Australia. You will be issued with your own login and password details so you can retrieve your payslip via the Employee Self Service section on our website.
Timesheets must be completed correctly and signed by you and your supervisor prior to your pay being processed. Overtime needs to be approved by your supervisor prior to it being worked. It's also a good idea to carry a blank timesheet with you, and always keep a copy of your approved timesheets just incase its not received by our payroll team. You can download blank timesheets here.
Once you have completed your weekly timesheet, fax it to our Fax Gateway:
Australia: 1800 103 651 (please fax by 6pm Friday)
New Zealand: 0800 678 636 (please fax by 6pm Friday)
Please note, if a public holiday falls on a Monday, Tuesday or Wednesday your pay may be delayed.
employee self service (ESS)
Our Employee Self Service gives you online access to your pay slips. You will be provided you with a login and password details. If you have not received your login and password, please contact your consultant. Access ESS by clicking here.
All enquiries should be directed to our Customer Service Hotline:
Australia 1300 363 377
(9am - 5pm Sydney time, Monday to Friday)
New Zealand 0800 363 377
(11am - 7pm NZ time, Monday to Friday)