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about contact centre

In today’s fast paced environment, it’s vital that people who make contact with businesses have a positive experience — first time, every time. Having helpful and informative customer service or contact centre people can leave a lasting impression. It’s the right people in these important positions that we are passionate about sourcing.
 
Randstad’s Contact Centre team is made up of industry-experienced consultants. As specialists in this space, our consultants have the knowledge, jobseeker and business networks to ensure we provide and place the right person every time.

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contact & assessment centre testimonials  more

Fieldforce - Tim Ryerson, Executive General Manager

"Fieldforce is a leading specialist service provider of water, energy and conservation services to a host of major clients in the Electricity, Gas and Water industries, as well as Government authorities, corporations and the private residential sector. Over the last few years our business has been a rapidly expanding company. The industry in which we operate is just finding its feet, and we have faced some unique challenges to find the right people with the right experience with the desire to support our future. Sharon has been an integral part of our ability to grow, and has supported my continuing requests to find people with industry-knowledge from the "C" level, through General Management all the way through to our day-to-day operations. Her approach has helped us scope the positions well, provided transparency and the ability for my team to monitor the search and recruitment processes, and has always resulted in us being presented with candidates which are highly desirable for the roles we have sought after and since filled. My management team, as it stands today, is tantamount to her ability to support us during our growth, and has enabled me to build an extremely strong management team which today is outperforming our sister companies."